Here you will find one member of the team from each area of the business, who will provide an insight into their professional background.
Stephanie Epton
Jamie Pollock
Jamie is a dynamic sales and marketing professional specialising in client acquisition and strategic marketing. With a focus on sourcing new clients and leading RtM’s marketing efforts, Jamie combines a keen eye for opportunity with a talent for building strong, lasting relationships.
Jamie excels in managing outbound and inbound prospecting channels. In addition, Jamie oversees RtM’s digital presence, managing social media and the company website to ensure they align seamlessly with the brand and business objectives.
As a key member of the RtM team, Jamie continues to apply innovative strategies, methodologies and marketing expertise to expand the client base.
Joseph O’Hare
Joseph is a Business Development Team Leader who builds and coaches high-performing outbound sales teams. He specialises in generating credible, senior-level conversations through structured, insight-led business development, prioritising quality over volume.
He takes a practical, hands-on approach to B2B prospecting, developing strong call discipline, clear messaging and confident peer-to-peer conversations with senior decision-makers. His style is direct and commercially focused.
At RtM, Joseph shapes campaign strategy, coaches individuals and helps clients across consultancy, professional services and technology sectors convert outreach into measurable pipeline, positioning complex propositions clearly and effectively.
Calum Morris
Calum is an experienced delivery leader with over 10 years’ experience in client-facing roles. Having been with the business since 2022, he brings a deep understanding of client needs and a strong focus on building long-term, trusted partnerships.
Over the course of his tenure, Calum has played a key role in leading delivery functions, supporting strategic client relationships, and fostering collaboration across teams to drive consistent, high-quality outcomes.
As Customer Success Director, Calum applies his strategic leadership, clear communication style, and people-first approach to strengthening customer relationships, improving retention, and guiding teams toward operational excellence.
Victoria Reid
Victoria joined RtM following a successful period working for a major Housing Association in London. Victoria has a great deal of experience working within the customer service industry, specifically within management to ensure that the team is delivering an excellent standard of service.
Victoria is committed to providing the best onboarding experience for our clients and is a believer in getting things right the first time, and employs that attitude when working with our clients.
As Head of Operations, Victoria manages RtM’s back office and corporate functions, including finance, HR, and administration. Victoria has developed expertise in building quality data sets and ensuring that target prospects are tailored to the needs of each of RtM’s individual clients.
Gavin Sutherland
Gavin is a seasoned business development professional with a rich background in managing accounts for prominent global management consultancies, bringing with him over 15 years of expertise. His forte lies in cultivating enduring relationships with clients and fostering a reputation for trustworthiness.
Over the course of the past decade, Gavin has played an instrumental role in securing several remarkable high-value sales accomplishments on behalf of his clients.
As a Managing Director, Gavin continues to channel his strategic leadership acumen and industry insights to drive growth, foster innovation, and lead high-performing teams toward achieving excellence in every facet of business.
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